Case Study

How HQ and Audience collaborated to reposition a brand and drive new market growth

Project objective

Strategically reposition Audience’s brand for growth in a new market.

Client background

For over a decade, Audience has been a dominant force in the media, broadcast, radio, and TV landscape. The Audience team recently identified a growth opportunity to reposition their business and include e-commerce.

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"We've received positive feedback — very positive feedback — from our customers. And we've also received less questions through our sales process."

— London S., Marketing Director at Audience

The Problem

To successfully pivot, Audience needed a redefined digital strategy and a refreshed brand presence that would showcase their expertise and attract new customer segments.

This included building a scalable, high-performance digital platform that highlights the Audience team’s capabilities and appeals to both new and existing customers.

Audience needed to make this transition without a full brand overhaul; it was important to preserve the essence of what makes them recognizable and trusted in their market.

Audience has a great internal design team — we were able to collaborate on translating their messaging into design as both parties shared new perspectives to help further define and articulate the new direction.

The solution

The HQ and Audience teams collaborated to implement a dynamic new design, which included a custom CMS for the Audience team. Our work together improved customer engagement and positioned Audience for sustained growth in a new market.

After making sure the HQ team understood Audience’s goals, we were able to update their website accordingly — keeping in mind we needed to create something that’d be both engaging for users and efficient for the Audience team.


We provided a suite of services, including: 

  1. Visual and Functional Enhancement: Creating a website that clearly communicates Audience’s value proposition to potential customers.
  2. Technical Consulting: Expert guidance on scalable web architecture and best practices for digital transformation.
  3. Content Strategy and Structuring: Custom content management system (CMS) implementation to increase traffic and engagement.
  4. Advanced Website Development: Responsive frameworks and optimized website performance improves both the user experience and SEO rankings.
  5. Collaborative Innovation: Working closely with Audience’s internal team to ensure the final output aligns with their vision and business objectives.

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