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Water Lantern Festival website

Case Study

Water Lantern Festival

The Water Lantern Festival invites visitors to create lanterns and share memories at events across the country. We built a website that can manage a large volume of events and ticket sales while reflecting the beauty of the festival experience.

In the details

The highlights

Multi-event management system across 175+ cities worldwide

1M+ lifetime attendees and 2M+ lanterns launched since 2018

Robust ticket sales and transaction processing

USA Today

Event listing, search, and integrated blog

Water Lantern Festival site imagery
Water Lantern Festival
An event listing for Sacramento, California

The problem

Water Lantern Festival had grown into one of the most recognizable experiential events in the country. USA Today’s readers voted it the #1 Best Cultural Festival. With 1 million+ lifetime attendees and over 2 million lanterns launched since 2018, the scale of the operation had outgrown its original web infrastructure.

Running 175+ events across cities worldwide means a lot of moving parts: event listings that need to stay current, ticket sales that need to process reliably at volume, and a website that needs to make the experience feel as magical before the event as it does at the event itself.

What we built

HQ built a full event management and ticketing platform integrated into the festival’s website. The system handles the core loop: browse events by city, check available dates, buy tickets, get confirmation.

Two views of the homepage show the hero imagery and sponsors as well as reviews and event photos

The homepage is designed to convert. It leads with the emotional pull of the experience, large imagery of actual events, reviews, and the atmosphere of a lantern launch, and gets visitors into the ticket flow without friction.

Two screens showing an event listing for Lake Elsinore, California with a link to purchase tickets, and the following order confirmation page

Each event listing page is structured around purchase intent: date, location, pricing, and a direct path to checkout. The backend that powers the listings is built to scale, adding a new city or updating event details doesn’t require a developer.

Event search and blog

The Water Lantern Festival site allows users to search events, see pricing, and purchase tickets

The event search surfaces all upcoming festivals by location so potential attendees can find the one closest to them. Pricing is surfaced early in the flow so users aren’t surprised at checkout.

The site includes a blog with updates on events, lantern decorating ideas, and more

The integrated blog handles content marketing, event updates, lantern decorating guides, and post-event coverage, giving the site depth beyond the transactional pages.

Two views of the homepage show the hero imagery and sponsors as well as reviews and event photos

Two screens showing an event listing for Lake Elsinore, California with a link to purchase tickets, and the following order confirmation page

The Water Lantern Festival site allows users to search events, see pricing, and purchase tickets

The site includes a blog with updates on events, lantern decorating ideas, and more

Elizabeth Waite

“The way you've handled this is such a testament to why HQ is so damn good.”

Elizabeth Waite

CMO, Collegewise

Randall Bennett

“This team is insanely reliable.”

Randall Bennett

Facebook

Hayden Hill

“These are my favorite vendors.”

Hayden Hill

CMO, Christensen Institute

Austen Allred

“As a way to get to a phenomenal product, hiring this team is the best way to go. Overall we're 1000% pleased.”

Austen Allred

CEO, GauntletAI

Shobin Uralil

“There's no doubt in my mind that we picked the right partner in HQ to help us with this.”

Shobin Uralil

CMO, Lively

Jeff Allen

“If I'm not your happiest customer, I'm willing to fight whoever thinks they are for that title.”

Jeff Allen

CEO, BlueCar

Jerome Paul

“We feel like HQ has been our secret weapon.”

Jerome Paul

CEO, Spiff (acq. by Salesforce)

Let's build together

Whether you're looking to design, build, update, or refresh an existing app or website, we can help. Even if we're not a good fit, we will help point you to somebody who might be.

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