What we do
Strategy services
We research markets, competitors, and trends to ground product decisions in real context. This helps teams understand where opportunities exist and what actually differentiates their product.
We plan and run customer interviews to uncover real needs, behaviors, and pain points. Insights are synthesized into clear takeaways that inform product and design decisions.
We create lightweight prototypes to explore ideas, test assumptions, and align stakeholders. Prototyping reduces risk by validating direction before investing in full development.
We help teams define and prioritize features based on impact, effort, and business goals. Roadmaps provide clarity without locking teams into rigid plans.
We coordinate timelines, scopes, and teams to keep projects moving forward. Our approach emphasizes communication, accountability, and momentum from kickoff to launch.
We align product strategy with brand positioning to ensure consistency across experience and messaging. Branding work helps products feel intentional, credible, and cohesive in the market.
We define and track meaningful product metrics to measure performance and inform iteration. Analytics help teams understand what's working, what's not, and where to focus next.
We facilitate structured workshops to clarify goals, constraints, and opportunities early. Discovery sessions align teams quickly and create a shared foundation for product decisions.
Work samples are available upon request
Our work
Legacy
Seis
RISExp
Water Lantern Festival
Messenger & My Designer Lab
VillageFor
Audience
Autoliv
Hey Grill Hey
Identifyd
Wellabe & iPremium
Parallel
Revere Health
Show&Tell
WGU Labs
BodyAudit
Messenger Memorial Maker
Degreed
HotMic
Nomi Health
Work with numbers
Inform your decisions with good data
Data helps replace assumptions with evidence. We use research, analytics, and real user feedback to understand what's working, what isn't, and where to focus next. Strong data leads to clearer priorities and more confident decisions.
Test and iterate
Build a prototype and test with real users
Prototypes make ideas tangible and testable. By putting early versions in front of real users, teams can validate direction, uncover issues, and refine experiences before committing to full builds. This approach reduces risk and speeds up learning.
“The way you've handled this is such a testament to why HQ is so damn good.”
Elizabeth Waite
CMO, Collegewise
“This team is insanely reliable.”
Randall Bennett
“These are my favorite vendors.”
Hayden Hill
CMO, Christensen Institute
“As a way to get to a phenomenal product, hiring this team is the best way to go. Overall we're 1000% pleased.”
Austen Allred
CEO, GauntletAI
“There's no doubt in my mind that we picked the right partner in HQ to help us with this.”
Shobin Uralil
CMO, Lively
“If I'm not your happiest customer, I'm willing to fight whoever thinks they are for that title.”
Jeff Allen
CEO, BlueCar
“We feel like HQ has been our secret weapon.”
Jerome Paul
CEO, Spiff (acq. by Salesforce)
We obsess about client experience
Many of clients come to us because they had a bad experience with a previous agency or hire. We care about exceptional user experience in the products that we build, but also in the long-term partnership and process of building them.
Read about our process
At HQ, we've structured our company and client relationships to eliminate barriers between you and the individuals responsible for the actual work. This approach results in reduced information loss, faster feedback loops, and the innovative insights that arise when a diverse group collaborates on a single product.
We're working on your product and therefore we provide you with the ability to define priorities and closely monitor project management. We'll keep you updated on the progress of each task, work with you to refine product requirements, and help translate your vision into concrete work.
We want you to be confident that the resources you invest in us are used effectively and efficiently. To achieve this, we provide regular updates on the budget and invoice frequently. Additionally, with each invoice, we include a report detailing each time entry logged by each individual working on your project. This ensures transparency and accountability.
We balance face-to-face and async communication to fit each project's needs. The more we collaborate, the better the results, and we make a point to communicate early and often. Expect proactive updates, quick responses, and transparent dialogue throughout the process.
Hiring fast for big pushes or keeping teams busy during slower seasons can be a challenge. With our flexible team, you can ramp up momentum or scale back as needed. We adapt to your business rhythms so you never pay for idle time or scramble for extra hands.
Our work requires continuous learning and cross-disciplinary collaboration. Every project benefits from the collective expertise of our designers and developers, not just the individuals assigned to it. Behind every deliverable is an entire team sharing insights, tools, and best practices.
Frequently asked questions
Everything from market research and customer interviews to prototyping, roadmapping, and product analytics. We help teams make sharper decisions at every stage of the product lifecycle.
Small enough that you always work with familiar faces, broad enough that every challenge taps the right mix of strategy, research, design, and engineering expertise.
Yes. We're happy to sign an NDA before we talk specifics. Most of our client relationships begin that way.
Bring whatever you have — a rough idea, a spec doc, existing research, or just business goals. We'll run a short discovery call to identify gaps and align on what's needed to move forward.
Pricing depends on scope and timeline. Discovery engagements tend to be shorter and less expensive than full roadmapping. We'll give you a transparent estimate after our first call.
Let's build together
Whether you're looking to design, build, update, or refresh an existing app or website, we can help. Even if we're not a good fit, we will help point you to somebody who might be.
Contact us