Site maintenance
Keep your site secure, up to date, and continually improving
Let's talk about your site
Ask in Slack, get a ticket number back
Requests come through a Slack channel we share with your team. Each one becomes a ticket in our tracker, and we send the number back when it ships. If you have your own developers or marketers, they can ask in the same channel and work alongside us.
One channel for everything
No forms or portals. Ask the way you'd ask a coworker.
You always know where it stands
Every request has a ticket, and you hear when it's live.
Improvements long after launch
Launch is the start. After a site goes live we keep building on it, from new features and page types to the prices and details that change every year. We also bring ideas to you: when we spot something that could work better, we suggest it, and once you say yes, we build it.
New features, not just fixes
Improvements keep landing long after launch.
Suggestions you don't have to ask for
We point out what could work better, then handle the work once you approve it.
Content kept current
Prices, team bios and other details that change every year stay right.
Hosting and security handled
We host and maintain the sites we build, so updates go through people who already know the site. When your security team asks for a change, like a header that hardens how browsers read your files, we make it.
We run the hosting
Updates, plus the changes a security audit asks for.
Compliance as its own line of work
On a healthcare site, how forms handle patient information gets reviewed and billed separately.
A monthly retainer
A retainer is sized to the work you have, from a few requests a month to more than 500 hours a month, with us working as your embedded design and development team.
Sized to the work
From a few requests a month to a full embedded team.
Time reserved for you
A retainer guarantees a set amount of our schedule each month, so your requests get worked on when you need them.
The same people every month
The team that knows your site is the one working on it.
Frequently asked questions
You ask in a Slack channel we share. Each request becomes a ticket, and we send the number back when it ships.
Whatever the site needs that month: new pages and features, content and data updates, hosting and security changes. Larger pieces of work, like a compliance review, can be estimated and billed on their own.
Yes. We often work next to a client's own marketing or development team. We join your Slack and work in your tools and code, so your team can hand us whole projects or just the requests it doesn't have time for.
From a few requests a month to more than 500 hours a month, with us working as an embedded design and development team.
Need a team behind your site?
Tell us what your site needs to keep doing well. Even if we're not the right fit, we'll point you somewhere that is.
Let's chat